Terms and Conditions

The following Terms and Conditions are applicable to the sale of products by AAEON Technology Inc. (AAEON eShop) and govern your access to and use of our website. These terms are a legal agreement between you and AAEON Technology Inc., and you must agree to and accept all of them in order to use the website. If you have any questions, comments, or concerns regarding these terms or eShop services, please contact us at "eshop@aaeon.com".

Please read the terms and conditions carefully before purchasing any products or services from the AAEON eShop or making use of the AAEON eShop website. By purchasing any products or services from the AAEON eShop, or by using the AAEON eShop site, customers hereby agree to be bound by these terms and conditions. If a customer does not agree with these terms and conditions, the customer must not purchase any products from the AAEON eShop, must immediately return any products they have ordered, and must cease all use of the AAEON eShop site.

Customers are also advised to check the delivery information they enter while ordering. Customers will be responsible for any additional expenses incurred as a result of incorrect information entered during the ordering process.

The AAEON eShop reserves the right to change these Terms and Conditions at its discretion at any time. Please check these terms for changes. Your continued use of the AAEON eShop means you will accept these changes.


1. Privacy

You agree to AAEON's Privacy Policy. The AAEON eShop will not collect any personal data about you that you do not voluntarily provide us with (e.g. by registration or through surveys). The AAEON eShop is the sole owner of the information collected on the website. The AAEON eShop will never share, sell, or rent your personal information. Information is used for the fulfillment of your order and for possible promotional notifications from the AAEON eShop, and it will only be divulged if requested by law. The AAEON eShop Newsletter provides customers with product updates, promotions, etc. Customers may unsubscribe from the newsletter at any time.


2. Ownership

Customers acknowledge and agree that all information and materials on the AAEON eShop website are the exclusive property of AAEON. AAEON owns all rights, titles, interests, and any other worldwide intellectual property rights connected to the AAEON eShop website. No AAEON eShop content may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without prior permission.

You may submit comments or ideas about the services. By submitting any ideas, you agree that your disclosure is gratuitous, unsolicited, made without restriction, will not place AAEON under fiduciary, confidentiality, or any other obligations, and that AAEON is free to use feedback provided without any additional compensation to you.

Customers may use and download AAEON eShop content to evaluate and purchase products. In all circumstances, however, customers agree to: (i) keep intact all copyright and other proprietary notices, (ii) make no modifications to AAEON eShop content, and (iii) not download AAEON eShop content to a database server or other computer that can be used to avoid future use of and/or downloads from AAEON eShop content.


3. Term and Termination

3.1  If this service cannot run as planned for reasons of force majeure, technical failure, unauthorized intervention, fraud, or any other cause beyond the control of the AAEON eShop which corrupts or affects the administration, security, fairness, integrity, or proper conduct of this service, the AAEON eShop reserves the right to cancel, terminate, modify, or suspend the service subject to any written directions from a relevant governmental authority.

3.2  This agreement is effective until terminated by YOU or the AAEON eShop. YOUR rights to use the service will be terminated automatically without notice if YOU fail to comply with the terms and conditions mentioned in this NOTICE. In this regard, the AAEON eShop will not bear any responsibility to YOU. Upon termination of this agreement, YOU shall immediately cease all use of the service and its copies, in whole or in part.


4. AAEON eShop Accounts

You may need an AAEON eShop Account to use our Services, and you should log in to your account to check your order status.

When registering for an account, we will ask you for your name and other personal details. The information you provide must be accurate and complete.

You are fully responsible for any activity conducted while logged in to your AAEON eShop Account, including any actions taken by persons to whom you have granted access to your AAEON eShop account. We reserve the right to suspend or terminate the AAEON eShop account of any user who provides inaccurate, untrue, or incomplete information, or of any user who fails to comply with the account registration requirements.

We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, you are solely responsible for all content associated with your account. The AAEON eShop is not responsible for any damage or loss that results from third-party litigation or legal action.

You are responsible for safeguarding your password and for restricting access to the services from your compatible mobile devices and computers. You agree to immediately notify us of any unauthorized use of your password or AAEON eShop account, or of any other breach of security.

If you terminate your account, the AAEON eShop reserves the right to retain the content associated with your account.


5. Secure Purchasing

All online transactions made through the AAEON eShop are encrypted and conducted through our secure server. Credit card payments are conducted in real time through our payment gateway. Orders are examined by AAEON eShop employees to protect the AAEON eShop and its customers from fraudulent transactions. Except at the customer's explicit request, the AAEON eShop does not retain credit card information.


6. Warranty Disclaimer

All information is provided by the AAEON eShop for reference only and can be changed at any time without prior notice, without express or implied warranties of any kind, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement, or that use of the services will be uninterrupted or error-free. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions and limitations may not apply to you.


7. Limitation of Liability

To the fullest extent allowed by law, under no circumstances and under no legal theory (including but not limited to tort, contract, and strict liability) will the AAEON eShop and/or our affiliates, agents, partners, licensors, suppliers, respective officers and their directors, officers, employees, consultants and other representatives (together with AAEON, the "AAEON eShop") be liable to you or to any other person for any damages, costs, or liabilities arising from these terms or the services. This includes but is not limited to any indirect, incidental, consequential, or special damages, (including but not limited to damages for expenses or business interruptions, property damage, attorneys' fees, or loss of use, data, revenue, income, profits, or value of assets or securities), even if the AAEON eShop has been advised of the possibility of such damages. The limitations of liability set forth in this section will neither limit nor exclude liability for any possible instances of fraud, gross negligence, or intentional, willful, malicious, or reckless misconduct.


8. Indemnity

You agree to indemnify the AAEON eShop and its affiliates for, and defend them against any and all losses, claims, damages, liabilities, and expenses (including but not limited to actual, indirect, incidental, consequential, and special damages, such as damages for expenses or business interruptions, property damage, attorneys' fees, and loss of use, data, revenue, income, profits, or value of assets or securities) arising from any claim or demand (including reasonable attorneys' fees and court costs), due to or in connection with your violation of these terms or any applicable law or regulation, or third-party right.


9. Governing Law

The disclaimer contained on the website shall be governed by and interpreted in accordance with the laws of Taiwan. In case of any dispute arising from this Agreement, both parties agree that the Taipei District Court of Taiwan shall be the court of first instance.

Additional terms and conditions may apply to a user's purchase of goods or services through this site. All of the terms are part of this agreement, which the user agrees to abide by. If there is a conflict between this agreement and information posted for or applicable to a specific portion of the site or for any service offered on or through the site, the latter shall supersede the former for that specific portion of the site or the specific service.

The AAEON eShop may change any products or services offered on the site and also the prices for any such products or services at any time without notice.


✦ You may learn more from the FAQ page.


AAEON Technology Inc.